References
 
     
 

terms and conditions of service

 

Quote and pricing
A quote/evaluation for prospective project is free of charge and good for 60 days by default. The quote might be  based on hourly rate of $85.00 per hour for selected services or be a firm fixed price. The firm fixed price includes minor changes/corrections to the fabricated Model/Master. Minor changes are those requiring less than one working day of total additional time. Changes requiring in excess of one working day or requested in addition to original agreement are considered major changes and will be billed at $85.00 per hour. Upon completion of the changes customer must confirm the approval of the changes via e-mail, facsimile or by signing the appropriate form.
Firm fixed price includes delivery of Model/Master to the client's office within the radius of 100 miles from Company's location unless stated otherwise. Costs associated with handling and delivery of oversized models within the 100 miles radius from Company's location might not be included in the initial quote, in which case above costs will be added to the final invoice. Cost of shipping and handling of the Model/Master to the remote customer’s location is not included in a firm fixed price and will be added to the final invoice.


Reference Materials
All reference materials must be submitted by customer. Customer is fully responsible for legality (including copyright etc.), content, and accuracy of submitted reference materials. Search for reference materials or additional reference materials can be provided at a charge of $85.00 per hour plus cost of purchased literature. Purchased literature is a property of client and will be released to the Client after project's completion or cancellation.

Fabrication
The Model/Master fabrication is based on briefing with customer and reference materials.
The Model/Master is considered in fabrication upon signing the job agreement by customer and receiving the deposit payment unless agreed payment conditions are “Full payment upon completion” which applicable for Government jobs only.
Company utilizes the services of outside manufacturers and suppliers, and thus cannot be responsible for changing costs, time of order turnaround or other terms and conditions of outside and third party providers. Any additional charges due to third party providers or outside sources will be responsibility of customer.
Company does not responsible for delay in project’s fabrication caused by customer’s actions. Company reserves the right to put on hold project fabrication due to delay with receiving of progress payment or provision of requested reference materials.


Rights
Company does not claim to keep any rights or copyright to commissioned Model/Master, its replicas and collateral products. At the moment of receiving a full payment for ordered Model/Master all rights are being transferred automatically to the Customer in their entirety, no additional certification for the transfer of the above rights is required.
Company reserves the right not to release the Model/Master and collateral products and materials unless paid in full. Company also reserves the right not to release these collateral and intermediate products and materials, release of which might put at risk Company's profits or trade secrets. Such materials and products include, but not limited to: intermediate masters, molds, other physical tooling, drawings, native (original) graphic files, original artwork, native (original) 3D digital files, 3D digital models configured for direct production as well as 3D digital tooling.
Company reserves the right to photograph, duplicate, and utilize images of fabricated Model/Master for Company’s own marketing and advertisement purposes unless agreed otherwise.

 

Non-Disclosure Policy

All reference materials, sketches, drawings, 3D data, images and descriptions submitted for quotation purposes and production are being considered confidential by default and will not be disclosed to a third party whenever a prospective job will be awarded to the Company or not.

Images of an end product and collateral products subjects to patent pending, as well as litigation models and models representing confidential/classified subjects will not be used for Company's marketing and advertising by default until above images are released for public view and use of above images is permitted by the Customer in writing.

Cancellation
Cancellation of project can be made by Customer at any time. If project been cancelled, Customer is responsible for cancellation fee in amount of 10% of total agreed price and for compensation of the time spent for Model/Master design and fabrication so far at $85.00 per hour.

 

Pending Fabrication
Project fabrication can be put on hold upon Customer’s request, pending approval, changes in design, reference materials preparation or for other reason. In case of pending fabrication for the period more than two calendar weeks Customer is responsible for partial payment in order to compensate the work completed so far. In case of pending fabrication for the period of one calendar month or more, a monthly storage fee might be applied to compensate the Company for storage and maintenance of the pending model, especially if the model is oversized. A storage fee starts from $125/month and depends on the size of the model and specifics of its maintenance.


Model/Master Handling
Models / Masters are easily breakable and require gentle handling and proper maintenance. A model should be kept away from direct sunlight and in controlled environment, at room temperature. Some model's components, often most of the components might be made of resin. Some resins are sensitive to a physical shock and can break and shatter if a model is dropped. All resins are also extremely sensitive to the temperatures above 71 - 72 degrees Fahrenheit.

Company does not provide a warranty for fabricated Models/Masters and does not accept responsibility for the damage occurred as a result of poor maintenance and mishandling. Company also does not accept responsibility  for Model/Master lifetime unless stated otherwise. Repairs can be provided at a charge of $85.00 per hour.

Payments and payment terms
The standard payment terms are 50% upfront, 50% upon completion. "Full payment upon completion" terms might be applied to Government jobs only. Orders placed by individuals (non-corporate clients), international orders and orders for total amount less than $10,000 must be pre-paid.

Payments are to be made in accordance with the agreement and invoices submitted. Shipping & handling costs and taxes as required are added to invoice. Payment may be made by company check, money order, cashier’s check or cash. Company accepts Visa, MasterCard and Pay Pal.
A charge of $32.00 will be assessed in the event of a returned draft.
A charge in amount of 2% of total agreed price per month will be added to any payment not made by the due date. In the event Company employs an attorney or/and collection professionals to collect unpaid full or partial balance, Customer shall be responsible for all costs of collection including attorney’s fees, collection fees and expert witness fees. Above costs of collection along with late charges and other applicable fees will be added to the un-paid balance when above balance will be placed for collection.

Company reserves the right to withhold or repossess the model or other product in the event of non-payment. Customer shall be responsible for the costs of repossession which will be added to the unpaid balance and placed for collection.   

 

 
Accept Terms and Conditions of Service
 
     
  
 

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